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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Cannot update website :(
Greetings! I've been away a lot, this summer and missed the email about the update  . Today is the first that I've seen the red captions announcing the change and possibility of loosing my site. I'm trying to upgrade to phpbb3 through acp. When I try to link into the update, I'm not able to get to it. It's asking for my name & password and not taking the one I usually use. (I'm logged on here, using my DD's email  ). I've tried requesting my password, and have not rec'd anything in my mailbox. My website is: http://emergencyhomepreparation.getforum.org/forum/. I'd be MUCH appreciated for your help!!
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Mon Aug 17, 2009 12:26 am |
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agentok
Support Team
Joined: Fri Dec 28, 2007 3:56 am Posts: 1200
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 Re: Cannot update website :(
ReadyMom-EHP2 are you the one that started that forum??? if so then look at your junk email folder or in some email providers they call it the spam folder. some email providers move our emails there. open that folder up and look for our email to you it should be there. if not then redo the lost password and look there give it an hour or two to show up if it does not get there post back here and we will help you out.. IF you are not the person that started the forum then you will need to contact the person that started that forum to get the information.. 
_________________ Thank's For Trusting GetForum.org
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Mon Aug 17, 2009 5:45 am |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
Hello! YES! i am the one who started this forum! if so then look at your junk email folder or in some email providers they call it the spam folder. I did ... nothing, all day! if not then redo the lost password and look there give it an hour or two to show up if it does not get there post back here and we will help you out.. I did-yesterday ... nothing.  --k
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Mon Aug 17, 2009 2:00 pm |
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admin
Programmer
Joined: Sun Aug 13, 2006 11:19 am Posts: 1800
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 Re: Cannot update website :(
The email inside /acp is capadmin (at) comcast.net Should we change it?
_________________Thank's for trusting GetForum.org Follow us on twitter: http://twitter.com/getwebs 
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Mon Aug 17, 2009 3:51 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
yes. That is the correct email: capadmin@comcast.net
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Mon Aug 17, 2009 4:13 pm |
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admin
Programmer
Joined: Sun Aug 13, 2006 11:19 am Posts: 1800
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 Re: Cannot update website :(
But capadmin@comcast.net is the same as capadmin (at) comcast.net
_________________Thank's for trusting GetForum.org Follow us on twitter: http://twitter.com/getwebs 
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Mon Aug 17, 2009 5:33 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
(sorry to confuse you ... I meant "yes, you have the correct email address".) Please use capadmin@comcast.net
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Mon Aug 17, 2009 6:50 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
Well, I finally got an email to change my password. When I went to the page, I got this message: Now what? Can we try this again? I'm going to stay on line, watching for your reply. Thank you! -k
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Mon Aug 17, 2009 7:03 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
I have clicked on the option to resend password, again. -k
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Mon Aug 17, 2009 7:07 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
I hand typed (NOT cut & pasted) the user-name you sent me and the password. Neither are going through  . -k
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Mon Aug 17, 2009 7:15 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
2nd try to enter uisng the rec'd link for new password is NOT working  .
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Mon Aug 17, 2009 7:41 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
Still no luck. -k
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Mon Aug 17, 2009 8:00 pm |
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admin
Programmer
Joined: Sun Aug 13, 2006 11:19 am Posts: 1800
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 Re: Cannot update website :(
Can you send me the login details you got in a pm, so I can try them?
_________________Thank's for trusting GetForum.org Follow us on twitter: http://twitter.com/getwebs 
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Mon Aug 17, 2009 8:39 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
Will do -- right now -k
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Mon Aug 17, 2009 8:47 pm |
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ReadyMom-EHP2
Joined: Mon Aug 17, 2009 12:15 am Posts: 20
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 Re: Cannot update website :(
Sending them in a PM-k
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Mon Aug 17, 2009 8:47 pm |
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